About Austco

About Austco


Austco is a global manufacturer of Nurse Call Systems and Clinical Workflow Solutions for hospitals and aged-care facilities.

The Standard in Nurse Call

Austco’s flagship solution, Tacera, is an advanced IP-based system that provides “plug-and-play” functionality. This minimizes the cost of installation and commissioning, as well as making ongoing maintenance more cost effective, and reducing total cost of ownership.


Global Reseller Network

Austco maintains an extensive network of partners and resellers, spanning over 60 countries, and providing support for over 4,500 sites globally.

Austco aims to maintain the highest level of integrity and dedication using reliable hardware and forward-thinking software solutions, which comply with global healthcare standards.


History and Leadership

Founded in 1986 by Robert Grey, Austco is a wholly-owned subsidiary of Azure Healthcare Ltd (ASX-AZV). Headquartered in Melbourne, Austco also has offices in New Zealand, Singapore, Europe, Latin America, North America and Canada with manufacturing facilities in Perth, Australia and Dallas, USA.

Our Mission

Our mission is to create a better care environment and transform the way information is exchanged in communication-critical environments, to the benefit of healthcare stakeholders, the business, staff, and those to whom they have a duty of care.

Our Values

At Austco we believe that we make a real difference; that what we do can save lives. As such we continuously strive for excellence in our work and operate according to 7 core values.

Focus on our customers

Our customers are the core of our business. We believe that success comes by listening, collaborating, and responding to  the needs of our customers.


Our most valuable asset is our multi-disciplinary, talented and diverse team. We respect and rely on one another in order to achieve great results.


We are committed to quality. We are constantly striving to make improvements in products, processes and services.


Austco is committed to the safety of our employees, contractors and customers. To achieve this, Austco designs and manufactures its products according to international standards and compliances.


We are committed to quality. We are constantly striving to make improvements in products, processes and services. We actively build and nurture strong relationships with our partners, investors, and stakeholders, so we can understand their needs and exceed their expectations.


We strive to be open and transparent in all our work and carry out our business with integrity and the highest level of professionalism.

Innovation and Flexibility

Our goal is to embrace new technologies and to evolve our thinking and products so that our customers can continue to thrive in a changing environment.