Tacera for Aged Care Facilities

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Setting New Standards...

Tacera is an IP-based emergency communication system that links residents with healthcare personnel, support systems and internal processes responsible for their care and safety, in real-time.  Tacera will empower, rather than overpower, the caregiver with easy-to-use technology, increasing productivity and security.

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Intelligent Technology for Better Care

Tacera is an IP critical-care and communication system that links residents, in real-time with caregivers and support systems and internal process responsible for their care and safety at all times.

By intelligently combining the full suite of traditional nurse call functionality with the power of IP technology and infrastructure. Tacera provides workflow and critical performance data, enhancing the care delivery process, with measurable improvements to quality of care, efficiency and resident satisfaction.

Furthermore Tacera is specifically designed to integrate with a number of other systems in the market, such as; pattern controllers; wandering trackers; and infotainment solutions; which gives families and caregivers peace of mind that the residents will be protected at all times.

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Designed For

Nursing Homes
Self-care Hostels
Retirement Villages


Residents feel more independent.

Through RF (wireless) call pendant for ambulatory residents. Tacera allows residents to freely move within the facility without compromising in safety.

Ease of use for residents

All Tacera call points  and pendants are especially designed with sensitive touch pads and immediate audio/visual feedback reassurance, making them ideal for residents  with arthritis, visual and audio impairments and dementia.

Improve Staff Efficiency and Satisfaction

For a better connected care staff,  Tacera allows real-time communication between staff and residents. This ensures faster responses to events and calls and enable carers to spend more time with residents.

Reduce Overall Costs

Streamlining processes as a result of improved communication and the ability to create of efficient workflows improves efficiency which has a significant positive affect on cost. In addition access to real-time data and reporting, enables decision-makers to evaluate process and design strategies for improved cost reduction.

Key Functionality

Scalable and Future Proof

Extensive workflows and escalation processes ensure resident calls are connected directly to staff wireless devices. If a carer is busy, the calls will be automatically escalated and redirected to another caregiver in the vicinity, resulting in a more efficient response times, reducing risk and avoiding doubling up on tasks. 

Scalable and Future Proof

Reliability and Availability

Tacera uses an unique decentralised architecture which eliminates the need for a central server. With Tacera, there is no single point of failure that might disrupt call signaling.  Additionally, self-testing capabilities and a failover mode forward ensure that service is always available. 
Reliability and Availability

Messaging Capabilities

Tacera extends the traditional Nurse Call System functionality. Every device in the system is monitored and programmed via the facility's LAN enabling real-time clinical care information and patient data to be delivered or escalated to the right member of staff on the move, within a single department or across several, locally, remotely and to wireless staff station - ensuring effective message delivery and enabling staff mobility at all times. 
 Messaging Capabilities

Scheduling, Reminders and Rounding Management tools

While conventional Nurse Call Systems react to events, Austco solutions set new standards by anticipating and alerting healthcare staff to resident’s needs, and by providing powerful, user friendly monitoring and data analysis tools.
Scheduling, Reminders and Rounding Management tools

Infection Control

All Tacera buttons are manufactured from silicone rubber with an anti-bacterial additive and are for improved infection control. Also to avoid accidental alarms during cleaning, the call point incorporates a cleaning mode which logged all the cleaning time and date, providing an important audit trail for infection control compliance. 
Infection Control


Austco’s solutions interface with all of the most popular systems in the market, including fire and building management,  clinical alert devices, dementia care sysytems, wireless phones etc.


Austco software contains system intelligence that enables your facility to run reports on response times; frequency of activities and other factors in real-time. For further reporting, Tacera integrates with existing databases via HL7 and ODBC.

Standards and Compliance

AS 3811:1998

Hard wired patient alarm

AS 2999:1989

Alarm systems for the elderly and other persons at risk

HTM 08-03

Bedhead services

UL 1069

Hospital Signalling and Nurse Call Equipment

C-Tick Electromagnetic Compatibility

CE Mark of European Conformity

IEC 60601-1, UL 60601-1 and CAN/CSA C22.2 No 601.1-M90

Medical electrical equipment- Part 1: General requirements for safety.

In general accordance of ISO9002

Manufactured in general accordance with the requirements of international quality assurance standards ISO9002

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