Tacera Nurse Call Solution

Designed for nurses, by nurses.

Instead of reacting to events, Tacera sets new standards by providing tools which anticipate, alert and act.


IP Nurse Call and Communication Systems

Tacera is an IP-based communication system, where all system components are fully IP configurable, enabling real-time communication from the time patients are admitted to the time they are discharged. This results in measurable improvements to patients’ experience and quality of care.

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Benefits for Acute Care

Improved Patient Experience

Tacera optimises procedures and resource-planning workflows, such that patients feel that they have the attention of the appropriate staff when they need it.

Improved Staff Efficiency and Satisfaction

Real-time data distribution ensures faster responses to events and calls. Staff have confidence in the information they receive so they can make quicker, smarter decisions and spend more time caring for their patients.

Reduce and Manage Risk

Self-testing features on buttons and failover modes ensure that the system is always available, while real-time reporting provides important data to help facilities review, manage and plan processs in order to minimise risk.

Reduce Overall Costs

Streamlined processes prevent wasted time and resources, which reduces costs. Real-time data and reporting enable decision-makers to evaluate process and design strategies for improved cost reduction.

Benefits for Aged Care

Residents feel more independent

Tacera enables residents to have an active lifestyle without compromising on safety.

Ease of use for residents

All Tacera call points and pendants are especially designed with sensitive touch pads and immediate audio/visual feedback, making them easy to use for those with limited mobility, arthritis, sensory impairments and dementia.

Improved quality of service and care

By improving the quality of information made available to care staff, and ensuring that this information is delivered in real-time, ensures that care staff is always well informed and in the right place to answer to the residents needs.

Why Tacera?

Our industry-leading functionality and capabilities.

Scalable and future-proof

Tacera can be tailored to customers’ existing and future needs. Tacera’s open architecture and ability to fully integrate with new and existing software and middleware give the system unrivalled scaling capability, without impacting service availability.

High Availability

Based on a unique decentralized architecture which eliminates the need for a central server, Tacera maximizes availability at all times. There is no single point of failure that might disrupt call signaling. Additionally, self-testing capabilities and a failover mode forward ensure that a patient call is always available.

Messaging Capabilities

Tacera extends the traditional nurse call system functionality. Every device is monitored and programmed via the facility’s LAN, enabling real-time clinical care information and patient data to be delivered or escalated to the right member of staff on the move. This can be processed within a single department or across several, locally, remotely and to wireless staff stations “ ensuring effective message delivery and enabling staff mobility at all times.

Real-time data distribution

While traditional nurse calls only react to events, the TACERA solution sets new standards by providing monitoring and data management tools. These tools analyze, anticipate and alert healthcare staff to patients’ needs. Functionality such as Deferred Call and Rounding enables Tacera to schedule, anticipate and remind nurses and staff of procedures and requirements before they become an issue.


Acute care-specific management reporting tools enable all activity to be logged and audited, providing healthcare facilities with workflow and performance data critical to patient safety and satisfaction. For further reporting, Tacera integrates with existing databases via HL7 and ODBC.


Tacera is specifically designed to integrate with a wide range of hardware, software and database systems. Such systems include clinical alarms, RTLS, building management systems, wireless telephones and more.

Standard and Compliance

AS 3811:1998 | Hard wired patient alarm

UL 1069 | Hospital Signalling and Nurse Call Equipment

C-Tick Electromagnetic Compatibility

CE Mark of European Conformity

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