Austco news stories and updates
Great to be onsite at this teaching facility yesterday installing our Tacera system. It will be a great learning platform for students to prepare themselves for real life experiences in Hospitals wherever their careers take them.
Austco Healthcare (UK) launches a new design service to design Nurse Call systems to HTM 08-03 compliance.
Click here to read more
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Further to our recent Webinar on the benefits of integration, and the live demonstration of the Alexa integration, please see the images of the units in situ. These are attached using our specially designed security bracket that allow sound through, but prevent the units both from being moved and from being reset.
It was great to see everyone face-to-face at the Strategy Planning Session in Melbourne at the end of March. It involved a lot of forward-thinking discussion, as well as some team exercises helping to relate the exercises to the objectives we are trying to achieve. Thank you to Brandon Allen for facilitating and keeping us on track during the sessions.
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On a visit to site yesterday, it was great to see our new plates in situ for the first time, and they looked good. Installed as part of a new Tacera installation they are enhancing the look of our product, while providing the functionality required.
This article was published in Health Estate Journal (HEJ) – Journal of the Institute of Healthcare and Engineering and Estate Management (March 2022 Volume 76 Number 3)
Thames Hospice’s new-build £22 million hospice, located on an eight-acre site by Bray lake in Maidenhead, features a specially adapted Austco nurse call system that allows patients to call for a nurse via an Amazon Echo (‘Alexa’) system, rather than having to press a button.
Initially the company’s standard nurse call system was installed as part of the construction of the hospice, which opened in October 2020. However, following a visit to Austco’s demonstration facility, staff saw an innovation they believed was a ‘must have’ for their patients.
Austco Communications Solutions Specialist explained: “Our engineers integrated our Tacera solution with Amazon Echo system to allow patients to call for a nurse. The usual buttons/handsets etc are still there, but the convenience – particularly for patients that may not have the strength to press a button – enables nurses to be alerted should the patient need them. All the patients have to do is call out ‘Alexa, help,’ and a call for that room is raised on the nurse call system. The entertainment system interprets the command, and, when recognised, sends a signal to the nurse call system. The two systems work together so that the source of the command can be translated into an alarm for the correct room. The call appears on the system as if the patient had pressed the call button. On entering the room, the nurse presses the ‘presence’ button, and can cancel the alarm from there. Patients also get the usual entertainment options the system offers in their room.”
“When our engineers visited the hospice, clinical staff explained that sometimes, when helping a patient, for example in a bathroom, they couldn’t always see the origin of a second call just raised. We addressed this by incorporating our mobile solution, Pulse Mobile (‘a native smartphone app that lets nurses manage alarms, and remote control the nurse call system, all from their personal smartphone’).”
At the request of the hospice’s staff, the engineers subsequently also configured the connection of bed mats to the nurse call system.
“Finally, there was a requirement during the pandemic to incorporate a COVID call onto the system in areas where the infection was present. With the system software-based, we were able to programme a new call type to allow for this. All of this clearly highlights the benefits of a modular system to which additional features can be added, as required, over time.”
To donate to Thames Hospice charity, please visit their website.
To read more of the March issue of HEJ, click here.
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Austco have taken the experiences of COVID lockdowns to develop a new way of Demonstrating their products. Remote demonstrations of our latest features can be carried out from our Demonstration Room in the UK. This is both convenient for Customers, but also environmentally friendly, reducing enormously on travel. Demonstrations to Spain, Austria, Switzerland and Norway have been carried out to date as well as in the UK, with more planned in the coming months.
To book your remote demonstration, call +441527 877778 or e-mail Sales.uk@austco.com.
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Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.
Read our latest news bulletin for updates on Austco projects, events and what’s new.
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Another large project completed, and on site this week with the clinical team to fine tweak the software and ensure the system is operating based on their working processes and procedures. Great work David Furnell and Robbie Atkin.
