Austco Healthcare wins AUD $1.3m contract to refresh nurse call system for JurongHealth Campus in Singapore

Austco has received a AUD $1.3m contract to update the industry-leading Tacera Nurse Call platform installed at the 700-bed Ng Teng Fong General Hospital (NTFGH) and the 400-bed Jurong Community Hospital (JCH).

The strategic partnership between JurongHealth Campus and Austco will ensure that the state-of-the-art hospital executes on the vision of improving healthcare for the community through better and cost-effective care. Austco was chosen on the basis that Tacera’s software is the only nurse call solution on the market that delivers VoIP Internet Protocol to the patients’ bedside and provides a foundation for future products and services.

NTFGH and JCH were the first hospitals in Singapore to be designed and built together from the ground up as an integrated healthcare development. They deliver patient-centered services in a seamless and integrated manner for better patient care, greater efficiency and convenience.

All beds will feature the Tacera solution and include integrations with JurongHealth’s Code Blue Platform, which will deliver the fastest Code Blue rapid response of any hospital in Singapore.

As a further example of JurongHealth’s innovative approach to Healthcare, NTFGH and JCH also intend to adopt artificial intelligence technology in the future with the Tacera solution, which will be able to use data to diagnose the patient and improve survival rates.

“We are aligned with JurongHealth’s mission of advancing healthcare by synergizing technology,” Clayton Astles, CEO of Austco Healthcare, said. “At Austco, our focus is on providing innovative solutions, like our exceptional Tacera nurse call system, that deliver quality care and optimize the patient experience.”

About Tacera Nurse Call System

Tacera as the world’s first solution of its kind with all the components fully IP-configurable and with their own unique addresses, enabling better system management and supervision. Nurse and patient stations use SIP enabling non-blocking audio connections when integrating wired and wireless connections on site. The solution’s touch screen console and single platform are designed to help medical staff operated in a far more organised fashion. Tacera also offers specialised reporting arming nurses and managers with important workflow and performance data which can be gathered from small targeted cells or across entire facilities.

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Austco wins contract to supply industry-leading software integrations to growing Canadian healthcare centre

Austco has received a $1.57m CAD contract to supply the industry-leading Tacera Nurse Call platform for a new specialized rehabilitation and complex care hospital.

Austco won the project through a two-year partnership with EllisDon, the construction and building services company. After a rigorous competitive process, Austco was chosen on the basis that Tacera’s software interfaces, using open protocols, are the most flexible and advanced.

Located in Toronto, West Park Healthcare Centre’s new hospital is currently under construction with completion scheduled for 2023, and Austco system delivery in 2022. The new, approximately 730,000 square foot hospital, surrounded by nature on 27 acres in a park-like setting will feature 314 inpatient beds and double its current outpatient space to meet the future healthcare needs of Canadians.

All 314 beds will feature the Austco Patient Station and will include EllisDon’s Alarm & Event Management System, integratED. Workflow optimization and staff efficiency solutions will be used to enhance communication between patients and caregivers. An open architecture design will provide the hospital with both long-term system scalability and flexibility.

“We are committed to providing innovative solutions that deliver quality care and optimize the patient experience,” Clayton Astles, CEO of Austco, said. “Our exceptional Tacera nurse call system is integral to quality operation of any hospital and our technology drives productivity and ensures improvement in patient care.”

About Tacera Nurse Call System

Tacera as the world’s first solution of its kind with all the components fully IP-configurable and with their own unique addresses, enabling better system management and supervision. Nurse and patient stations use SIP enabling non-blocking audio connections when integrating wired and wireless connections on site. The solution’s touch screen console and single platform are designed to help medical staff operated in a far more organised fashion. Tacera also offers specialised reporting arming nurses and managers with important workflow and performance data which can be gathered from small targeted cells or across entire facilities.

About EllisDon

EllisDon, an employee-owned, $5 billion-a-year construction services company that has grown exponentially beyond its modest origins in London, Ontario. With over 5,000 salaried and hourly employees across fifteen national and international offices, EllisDon has become a leader in every sector and nearly every facet of the construction industry. EllisDon’s commitment to Inclusive Diversity is to work together to create an inclusive environment where all of our employees can reach their full potential and individual differences are valued and respected. In 2020, EllisDon founded the Alliance of Black Employee Experience and Leadership (ABEEL) with the goal to educate and raise awareness on how we can all be part of the change to stop anti-Black racism within EllisDon and our communities.

About West Park Healthcare Centre

West Park helps patients get their lives back by providing specialized rehabilitative and complex care after a life‐altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal injuries. Renowned in rehabilitative medicine, West is also designated as the Provincial Centre of Excellence for Long-Term Ventilation in Ontario.

West Park is building a new hospital and transforming its 27-acre site into an integrated campus of care, enabling the hospital to evolve its rehabilitative programs to meet Ontario’s future healthcare needs.

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Azure Healthcare Ltd. adopts new corporate name ‘Austco Healthcare’

Azure Healthcare Ltd. adopts new corporate name ‘Austco Healthcare’
Azure Healthcare Ltd, Austco's parent company, has changed its name to Austco Healthcare Ltd.

The new name will align subsidiaries in all global markets with a focus on providing best-in-class healthcare communication solutions.

The Azure Healthcare Ltd. (ASX:AZV) board is pleased to announce its plan to adopt a new corporate name, Austco Healthcare (ASX:AHC). This name change will align all of Azure’s global subsidiaries as the company continues to focus on enhancing its market-leading software suite with advanced clinical workflow, task management and business intelligence solutions.

The name change reflects Austco Healthcare’s growing portfolio of healthcare communications and data solutions, and distinguishes the company from other Azure brands in the market.

Austco Healthcare has traded and sold its products under the name “Austco” for many years and considers it appropriate to align the name with the products it trades.

Further, Austco Healthcare will continue to develop products under the brand names Medicom, Tacera and Tacera Pulse, which are recognized globally as best-in-class healthcare communications solutions.

“As we continue to execute on our long-term strategic plan, the board believes this name change and corporate alignment will ensure that we are well positioned to deliver innovative solutions to all of our global markets,” said Clayton Astles, CEO and Executive Director of Austco Healthcare.

This rebranding will not affect or delay any current or future business of Azure Healthcare Limited. Our commitment to our customers and partners remain our highest priority.

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Austco News Bulletin – October 2020

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

Read our latest news bulletin for updates on Austco projects, events and what’s new.

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Austco News Bulletin – November 2019

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

Read our latest news bulletin for updates on Austco projects, events and what’s new.

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Austco News Bulletin – May 2019

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

Read our latest news bulletin for updates on Austco projects, events and what’s new.

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NTFGH Emergency Response Team Getting to a Patient Within 2.6 Minutes

Seventy percent of patients will have symptoms 6-8 hours before cardiac arrest. The automated emergency call system will initiate a call to the Quick Response Team when it detect abnormal breathing, heart rhythms, and blood pressure.

National University Health Services Group (NUHSG) – JurongHealth Campus’s vision is to improve the health of the community through better and more cost-effective care, nurturing the next generation of healthcare professionals, world class research and empowering people to take ownership of their health.

Jurong Health Campus and Austco Marketing & Service Asia Pte. Ltd formed a strategic partnership when Austco’s Tacera brand was chosen as the VoIP Nurse Call System. Austco’s Tacera solution offers a range of features and functionality to improve patient outcomes and operational workflows that were ideal to execute Jurong Health’s mission; To advance health by synergizing care, education and research, in partnership with patients and community. The Tacera brand is the only Nurse Call solution on the market that delivers VoIP Internet Protocol to the patient’s bedside providing the infrastructure for future products and services through internet-based protocols.

A key benefit of the Tacera solution is its seamless integration as the trigger component of the Integrated Code Blue System that provides the fastest Code Blue rapid response in Singapore. The time from the initial trigger until an Intensive Care Specialist is treating a patient has been reduced from 7-10 minutes to 2.6-2.8 minutes. This means that the patient is treated within the “Golden 5 minutes” thereby reducing the risk of hypoxic brain damage while improving chances of recovery.

A media briefing was held to share on JurongHealth Campus’s Code Blue initiative. A first-of-its-kind in Singapore, the initiative is a collective effort by various teams including ICU, Nursing, FM, BME, MI, etc., where a series of rapid response systems, the right activation parameters and good clinical responses are saving lives at Ng Teng Fong General Hospital (NTFGH).

Channel 8 News Singapore Hospital Code Blue
Video with English subtitles: https://www.youtube.com/watch?v=A2p-yGO32qs&t=16s
Source:
https://www.channel8news.sg/news8/singapore/20180830-sg-hospital-code-blue/4116310.html 

First-of-its-kind in Singapore, NTFGH’s Code Blue initiative activates emergency response team to rush to a patient requiring resuscitation within 2.6 minutes
Source: https://www.facebook.com/JurongHealthCampus/videos/284238045724933/

Getting to a Patient Within 2.6 Minutes
Ng Teng Fong General Hospital has a Code Blue activation system that gets the emergency response team to a patient who requires resuscitation, all within 2.6 minutes.
Source: https://www.jmc.com.sg/MediaCoverageDetail/20180830-ShinMin!Newsroom%20-%20Newspaper

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Industry-leading software integrations give Austco new hospital win in Toronto

Azure Healthcare Ltd’s (ASX: AZV) wholly owned subsidiary Austco Marketing & Service (Canada) Ltd has received a $1.9m AUD order to supply Austco’s Tacera Pulse Nurse Call System for a new hospital in Canada.

Austco won the contract through a rigorous competitive process against several other top tier nurse call systems providers on the basis that Tacera’s software interfaces, using open protocols, are the most flexible and advanced.

The hospital is currently under construction with completion scheduled for 2020. Revenue is expected to commence in 1H19 and continue through FY2020.

Austco will provide its Tacera solution throughout the hospital to enhance the care delivery process with measurable improvements to patient care and satisfaction.  The solution will consist of VoIP Patient Stations, Touch-Screen Workflow Stations and sophisticated software integrations.

The 350-bed hospital, with capacity to expand to 550 beds, will be the first hospital in Canada to feature fully integrated “smart” technology systems and medical devices that can speak directly to one another to maximize information exchange.

Tacera Pulse will be used to integrate with RTLS (Real-Time Locating System), Web Services for lighting and blinds control, Epic EMR, smart beds and patient entertainment systems.  Workflow optimization and staff efficiency solutions will be used to enhance communication between patients and caregivers.  Open architecture design will provide the customer with long-term system scalability and flexibility.

Clayton Astles, Azure Healthcare’s CEO, commented on the recent order, “This is a significant win for the company and it further demonstrates the importance of modern nurse call systems that help drive productivity and patient care improvements. When Tacera is integrated with a variety of patient care and monitoring systems, quality of care is improved by quickly notifying nurses and other care givers of a patient emergency, making this technology critical to the optimal operation of any hospital.”

“We look forward to working with the hospital’s project team to deliver innovative technology which aligns with their patient care goals.”

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Austco News Bulletin – June 2018

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

Read our latest news bulletin for updates on Austco projects, events and what’s new.

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Austco USA receives $0.535m AUD order for Tacera Nurse Call System and Data Warehouse Solution

  • Austco’s Tacera Platform will integrate with the customer’s sophisticated Business Intelligence solution 
  • State-of-the-art IP patient stations will provide up to seven call priorities

Tuesday, 29 May 2018– Melbourne – Azure Healthcare Limited (ASX:AZV) is pleased to announce that it’s subsidiary, Austco USA, has received a $0.535m AUD order for the supply of Austco’s Tacera Nurse Call System and Data Warehouse solution.

The Tacera Nurse Call System will include Austco’s innovative patient stations which provide up to seven separately identifiable call priorities and integrated intercom for two-way audio capability.

Critical messages, including medical emergency notifications, will be sent to programmable corridor displays and duty stations installed throughout the facility to ensure staff are immediately notified and can act quickly. Two-way audio will connect patients to all healthcare personnel in real-time, helping improve workflow and drive efficiencies while reducing risk.

Austco’s Data warehouse solution will collect alarm and response data for use with the customer’s business intelligence (BI) platform. BI tools give administrators the information they need to make informed decisions that optimize operations and streamline complex processes; such as scheduling staff, managing housekeeping, and tracking maintenance requests.

Clayton Astles, Azure Healthcare’s CEO, commented on the recent order, “This important win would not have been possible without the company’s continued investment in research and development which has produced the industry’s most innovative products, including Australia’s only “all-in-one” IP and SIP nurse call patient stations and our new Tacera Pulse platform. We look forward to announcing innovative product advancements and further opportunities in the near future.”

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