Austco Canada completes first Smart Call Point solution installation in Ontario

Austco Canada has completed the first Smart Call Point solution installation at the Mon Sheong Long-Term Care Centre in Ontario, Canada.

The Facility

Mon Sheong Long-Term Care provides around-the-clock nursing care for 457 residents. Located in downtown Toronto, Richmond Hill, and Scarborough, their three facilities provide quality care services for seniors, physically or mentally  disabled individuals, and those with dementia. 

Smart Call Point

Communication System

The newly designed call points include two configurable backlit buttons and two independently programmable pendant sockets. The first socket is used for the resident pendant and the second is being utilized to provide an input for 3rd party devices such as a bed pad controller. Advanced features include dual color LED’s to indicate call status, RTLS and RFID (proximity) capability which can be upgraded post installation, multi-press call upgrades (programmable) and call mute mode for cleaning.

Why choose Austco?

Austco next generation Smart Call Points with built-in RTLS and badges provide features that are normally only available through stand-alone RTLS systems. Our locating enabled products provide features such as automatic staff presence, automatic call cancelation, mobile duress, automated workflow, comprehensive reporting and staff, resident/patient visibility.

For more information on Austco Smart Call Points, please contact us.

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Austco News Bulletin – August 2021

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

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Austco Healthcare wins AUD $3.3M contract to supply state-of-the-art nurse call system and Tacera Pulse software platform

Credit KTPH Facebook

Austco Marketing & Service (Asia) Pte Ltd has won an A$3.3M contract to supply its industry-leading Tacera Nurse Call platform to the 795-bed general and acute care hospital Khoo Teck Puat Hospital (KTPH).  

KTPH is part of Yishun Health, a network of medical institutions and health facilities under the National Healthcare Group located in Singapore, which also includes the Admiralty Medical Centre, Yishun Community Hospital, and extensions such as Wellness Kampung. 

Yishun Health believes that healthcare should be integrated, holistic and person-centric and has created an ecosystem of care with partnerships within the community. They ensure that patients can stay healthy and become active participants of their own well-being.  

The contract between Yishun Health and Austco Healthcare will ensure that KTPH, which serves 550,000 people in northern part of Singapore, provides a high standard of personalised care in a comfortable environment.  

This Austco integration will feature the Tacera solution and include the recently released call points with built-in RTLS, Webservices interface and software such as Tacera Pulse Reports &  Dashboards.  

“We are excited to partner with the Khoo Teck Puat Hospital,” Clayton Astles, CEO of Austco, said. “At Austco, we are constantly looking for ways to enhance our innovative solutions and our recent  updates to the exceptional Tacera nurse call system delivers a world-class experience for healthcare facilities and every patient.”

Austco offers one of the most advanced nurse call systems in the world by constantly updating the platform to meet the needs of any healthcare facility. 

Deployment will commence in Q1 of FY22 and is contracted to be completed by December 2022.

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Austco News Bulletin – February 2021

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

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Austco Healthcare wins AUD $1.3m contract to refresh nurse call system for JurongHealth Campus in Singapore

Austco has received a AUD $1.3m contract to update the industry-leading Tacera Nurse Call platform installed at the 700-bed Ng Teng Fong General Hospital (NTFGH) and the 400-bed Jurong Community Hospital (JCH).

The strategic partnership between JurongHealth Campus and Austco will ensure that the state-of-the-art hospital executes on the vision of improving healthcare for the community through better and cost-effective care. Austco was chosen on the basis that Tacera’s software is the only nurse call solution on the market that delivers VoIP Internet Protocol to the patients’ bedside and provides a foundation for future products and services.

NTFGH and JCH were the first hospitals in Singapore to be designed and built together from the ground up as an integrated healthcare development. They deliver patient-centered services in a seamless and integrated manner for better patient care, greater efficiency and convenience.

All beds will feature the Tacera solution and include integrations with JurongHealth’s Code Blue Platform, which will deliver the fastest Code Blue rapid response of any hospital in Singapore.

As a further example of JurongHealth’s innovative approach to Healthcare, NTFGH and JCH also intend to adopt artificial intelligence technology in the future with the Tacera solution, which will be able to use data to diagnose the patient and improve survival rates.

“We are aligned with JurongHealth’s mission of advancing healthcare by synergizing technology,” Clayton Astles, CEO of Austco Healthcare, said. “At Austco, our focus is on providing innovative solutions, like our exceptional Tacera nurse call system, that deliver quality care and optimize the patient experience.”

About Tacera Nurse Call System

Tacera as the world’s first solution of its kind with all the components fully IP-configurable and with their own unique addresses, enabling better system management and supervision. Nurse and patient stations use SIP enabling non-blocking audio connections when integrating wired and wireless connections on site. The solution’s touch screen console and single platform are designed to help medical staff operated in a far more organised fashion. Tacera also offers specialised reporting arming nurses and managers with important workflow and performance data which can be gathered from small targeted cells or across entire facilities.

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Austco wins contract to supply industry-leading software integrations to growing Canadian healthcare centre

Austco has received a $1.57m CAD contract to supply the industry-leading Tacera Nurse Call platform for a new specialized rehabilitation and complex care hospital.

Austco won the project through a two-year partnership with EllisDon, the construction and building services company. After a rigorous competitive process, Austco was chosen on the basis that Tacera’s software interfaces, using open protocols, are the most flexible and advanced.

Located in Toronto, West Park Healthcare Centre’s new hospital is currently under construction with completion scheduled for 2023, and Austco system delivery in 2022. The new, approximately 730,000 square foot hospital, surrounded by nature on 27 acres in a park-like setting will feature 314 inpatient beds and double its current outpatient space to meet the future healthcare needs of Canadians.

All 314 beds will feature the Austco Patient Station and will include EllisDon’s Alarm & Event Management System, integratED. Workflow optimization and staff efficiency solutions will be used to enhance communication between patients and caregivers. An open architecture design will provide the hospital with both long-term system scalability and flexibility.

“We are committed to providing innovative solutions that deliver quality care and optimize the patient experience,” Clayton Astles, CEO of Austco, said. “Our exceptional Tacera nurse call system is integral to quality operation of any hospital and our technology drives productivity and ensures improvement in patient care.”

About Tacera Nurse Call System

Tacera as the world’s first solution of its kind with all the components fully IP-configurable and with their own unique addresses, enabling better system management and supervision. Nurse and patient stations use SIP enabling non-blocking audio connections when integrating wired and wireless connections on site. The solution’s touch screen console and single platform are designed to help medical staff operated in a far more organised fashion. Tacera also offers specialised reporting arming nurses and managers with important workflow and performance data which can be gathered from small targeted cells or across entire facilities.

About EllisDon

EllisDon, an employee-owned, $5 billion-a-year construction services company that has grown exponentially beyond its modest origins in London, Ontario. With over 5,000 salaried and hourly employees across fifteen national and international offices, EllisDon has become a leader in every sector and nearly every facet of the construction industry. EllisDon’s commitment to Inclusive Diversity is to work together to create an inclusive environment where all of our employees can reach their full potential and individual differences are valued and respected. In 2020, EllisDon founded the Alliance of Black Employee Experience and Leadership (ABEEL) with the goal to educate and raise awareness on how we can all be part of the change to stop anti-Black racism within EllisDon and our communities.

About West Park Healthcare Centre

West Park helps patients get their lives back by providing specialized rehabilitative and complex care after a life‐altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal injuries. Renowned in rehabilitative medicine, West is also designated as the Provincial Centre of Excellence for Long-Term Ventilation in Ontario.

West Park is building a new hospital and transforming its 27-acre site into an integrated campus of care, enabling the hospital to evolve its rehabilitative programs to meet Ontario’s future healthcare needs.

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Azure Healthcare Ltd. adopts new corporate name ‘Austco Healthcare’

Azure Healthcare Ltd. adopts new corporate name ‘Austco Healthcare’
Azure Healthcare Ltd, Austco's parent company, has changed its name to Austco Healthcare Ltd.

The new name will align subsidiaries in all global markets with a focus on providing best-in-class healthcare communication solutions.

The Azure Healthcare Ltd. (ASX:AZV) board is pleased to announce its plan to adopt a new corporate name, Austco Healthcare (ASX:AHC). This name change will align all of Azure’s global subsidiaries as the company continues to focus on enhancing its market-leading software suite with advanced clinical workflow, task management and business intelligence solutions.

The name change reflects Austco Healthcare’s growing portfolio of healthcare communications and data solutions, and distinguishes the company from other Azure brands in the market.

Austco Healthcare has traded and sold its products under the name “Austco” for many years and considers it appropriate to align the name with the products it trades.

Further, Austco Healthcare will continue to develop products under the brand names Medicom, Tacera and Tacera Pulse, which are recognized globally as best-in-class healthcare communications solutions.

“As we continue to execute on our long-term strategic plan, the board believes this name change and corporate alignment will ensure that we are well positioned to deliver innovative solutions to all of our global markets,” said Clayton Astles, CEO and Executive Director of Austco Healthcare.

This rebranding will not affect or delay any current or future business of Azure Healthcare Limited. Our commitment to our customers and partners remain our highest priority.

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Austco News Bulletin – October 2020

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

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Austco News Bulletin – November 2019

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

Read our latest news bulletin for updates on Austco projects, events and what’s new.

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Austco News Bulletin – May 2019

Austco’s news bulletin is dedicated to sharing company information and is part of our ongoing communications strategy to keep staff and partners informed about Austco products, services and events.

Read our latest news bulletin for updates on Austco projects, events and what’s new.

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